All new records(with an email) added to the platform are, by default, subscribed to receive emails from the platform. The only exception is if the user has already asked not to be solicited. In such a case, when creating the record, you can mark it as not to receive emails (explained here).
How can a user subscribe and unsubscribe from receiving emails from the platform?
Through the unsubscription link
Each email has an unsubscription link when a user clicks on it, they see the option to subscribe/unsubscribe from the email group and categories created on Almabase.
Through the communication preference on the profile page
Each user would have communication preferences on their profile page. They can check or uncheck the box to unsubscribe or subscribe to the communications.
Note: This option is only available on the "Digital engagement platform". Events and Giving modules do not have user profiles.
How can an admin subscribe and unsubscribe to receive emails from the platform?
By adding or removing unsubscribers from email categories
To unsubscribe a user from receiving an email of a particular category, add it to the unsubscription list from the email category settings.
Alternatively, you can access the user's profile and edit the "Email subscription" field. This is an admin-only field. Here, you can check or uncheck the categories to subscribe or unsubscribe a user from receiving emails.
From the data studio Admin actions
Step 1: Navigate Members > Data Studio
Step 2: Select the record to be unsubscribed.
Click on "Admin Actions" > "Communication Center" > "Unsubscribed records from an existing email group"
Select the email group within the dropdown.
Click "Unsubscribe Members".
Through the communication preference on the profile page
Each user would have communication preferences on their profile page. Admin can check or uncheck the box to unsubscribe or subscribe to the communications.
Through the solicit code setup under Database Settings
Under Database settings, you can set a solicit code that would determine the email preference. Based on what is selected here, the user with that solicit code is either opted in or out of receiving emails from the platform.
The solicit code set up here basically determines subscription or unsubscription from emails.
This is set up when configuring the database to pull from Raiser's Edge. Once set, it cannot be changed.