The Data Roadblocks Dashboard provides a consolidated view of all unmapped touchpoints across various programs on Almabase (e.g. Event Registration, Donations, and Form submissions).
Mapping these touchpoints is vital for accurate data updates and effective engagement reporting.
Mapping Touchpoints
Under the 'Reports' tab, the top section displays the total number of unmapped touchpoints across all modules.
Click on a specific module to see its unmapped touchpoints.
To map a touchpoint, click the 'Unmapped' button, then choose to either Select/Add a record or Ignore the touchpoint.
Managing Past Touchpoints
The dashboard includes all activities on the platform to date, which may result in numerous unmapped touchpoints.
If bulk ignoring is needed, use a time filter to select unwanted touchpoints and click on 'Ignore All'.
The 'Ignore' tab stores all ignored touchpoints, allowing you to map any later if needed.
Please write to us at help@almabase.com or through the Intercom Chat 💬 if you have any queries or concerns😄.