Understanding how event registrations on Almabase are pushed to RENXT can be made clear with an example.
A registration from an event shows a total amount of $129. This can be broken down as:
Ticket 1 - $10
Ticket 2 - $19
Library gift ticket - $100
Breakdown of the different ticket configurations
All payments (tickets and gifts) are pushed as one gift
Under the 'Payment' section, all the ticket components are added to one.
Adding it up to $129.
If the tickets and donations are associated with different funds, a gift split will be created.
Ticket payments and Gifts are pushed as separate gifts
Tickets fees and donations are added as two different gifts:
One for the total of both tickets.
Another for donation.
Each ticket payment and gift are pushed as individual gifts
Each ticket fee and donation are added as separate gifts.
In the example, two tickets and a donation become three gifts in RENXT.
Only RSVP status for guests
Only the RSVP status of those who registered will be sent.
Payment details are not synced to RENXT.
Only gifts (via gift tickets) are pushed
This ignores ticket fees.
Only the payments received as donations are sent to RENXT.
So, the $100 donation is sent, not the total $129.
Please write to us at help@almabase.com or through the Intercom Chat 💬 if you have any queries or concerns😄.