You might have seen that some of them have the status "Unsubscribed" against their email in an email group.

It means that the user has unsubscribed from receiving any emails sent to this email group.

If a user reaches out to you asking to resubscribe, then here are the steps you need to follow -

Step 1:

In the admin panel, go to Members >> Manage User Groups >> Unsubscribed Users.

Here you will see the list of users unsubscribed from email groups.

Step 2:

Select the users who you want to resubscribe, and delete them -

That's it, the users are now resubscribed to the respective email groups😃.

Reach out to us at help@almabase.com in case of any queries.