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Communication Center
Communication Center
+3
20 articles in this collection
Written by
Ginu George,
Kalyan Varma,
Jishin
and 3 others
New Merge Tags on Communication Center
Summary on the merge tag update, what changes for the admins, and what is "include sample data" while sending a test email
Written by
Pranay Pradhan
Updated over a week ago
Composing an Email
How to build email with rich content
Written by
Sarita Markande
Updated over a week ago
How to send out a bulk email?
Over-view of how to send a bulk email to large number of users.
Written by
Jishin
Updated over a week ago
How to create an email group?
Summary of how to create an email group from the directory.
Written by
Jishin
Updated over a week ago
How to create a new email group using an email list?
Steps on how you can create an email group simply by uploading an excel sheet on Almabase.
Written by
Kalyan Varma
Updated over a week ago
How to add a profile to an existing email group?
Quick Overview on how to add a profile to an existing email group from the data studio.
Written by
Pranay Pradhan
Updated over a week ago
How to remove a user from an email group?
Steps on how to remove users from an email group.
Written by
Pranay Pradhan
Updated over a week ago
Automated Emails
Understand what are automated emails and how does it work?
Written by
Jishin
Updated over a week ago
Send a test Email
How to send out a test email to yourself before mailing the actual audience.
Written by
Jishin
Updated over a week ago
Not receiving Almabase system or notification emails
Inbound IPs for receiving emails from Almabase
Written by
Vaibhav
Updated over a week ago
GDPR Policies, Email Masking & Communication ID
Changes to 'Communication Preferences' during registration.
Written by
Ginu George
Updated over a week ago
How do replies work on emails sent using communication center?
Written by
Ginu George
Updated over a week ago
How does email masking & replies work?
Why does my email look different from my actual email address when I send through the platform. How do replies to emails work
Written by
Jishin
Updated over a week ago
Why does the sender email address look different when sending out an email on communication center?
Sender email is supposed to be jdoe@gmail.com, but it is being changed to john-doe@alumni.yourschool.org. Why?
Written by
Ginu George
Updated over a week ago
What is the use of primary communication ID?
Written by
Ginu George
Updated over a week ago
Communication Center FAQ's
What does "Allowed for transaction only" mean?
understand what does it mean when a record has an email communication preference "allowed for transaction only"
Written by
Vaibhav
Updated over a week ago
What is "Email available temporarily" in an Email Group?
what is "Email available temporarily", when is an email marked as temporary, how to make it a non-temporary email address
Written by
Vaibhav
Updated over a week ago
Why do you receive an email delivery failed notification?
Summary and in detail explanation of why the reply emails are not delivered.
Written by
Pranay Pradhan
Updated over a week ago
What is "Unsubscribed" in an email group?
what does it mean when you see the status "Unsubscribed" against an email address, how to resubscribe a user to an email group
Written by
Sarita Markande
Updated over a week ago
Communication Center FAQs
update automated emails, merge tags, upload email list, soft bounce, hard bounce, unsubscribe and resubscribe, edit email group, email logo
Written by
Sarita Markande
Updated this week