Communication Center

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20 articles in this collection
Written by Ginu George, Kalyan Varma, Jishin and 3 others

New Merge Tags on Communication Center

Summary on the merge tag update, what changes for the admins, and what is "include sample data" while sending a test email

Written by Pranay Pradhan
Updated over a week ago

Composing an Email

How to build email with rich content

Written by Sarita Markande
Updated over a week ago

How to send out a bulk email?

Over-view of how to send a bulk email to large number of users.

Written by Jishin
Updated over a week ago

How to create an email group?

Summary of how to create an email group from the directory.

Written by Jishin
Updated over a week ago

How to create a new email group using an email list?

Steps on how you can create an email group simply by uploading an excel sheet on Almabase.

Written by Kalyan Varma
Updated over a week ago

How to add a profile to an existing email group?

Quick Overview on how to add a profile to an existing email group from the data studio.

Written by Pranay Pradhan
Updated over a week ago

How to remove a user from an email group?

Steps on how to remove users from an email group.

Written by Pranay Pradhan
Updated over a week ago

Automated Emails

Understand what are automated emails and how does it work?

Written by Jishin
Updated over a week ago

Send a test Email

How to send out a test email to yourself before mailing the actual audience.

Written by Jishin
Updated over a week ago

Not receiving Almabase system or notification emails

Inbound IPs for receiving emails from Almabase

Written by Vaibhav
Updated over a week ago

Changes to 'Communication Preferences' during registration.

Written by Ginu George
Updated over a week ago

How do replies work on emails sent using communication center?

Written by Ginu George
Updated over a week ago

How does email masking & replies work?

Why does my email look different from my actual email address when I send through the platform. How do replies to emails work

Written by Jishin
Updated over a week ago

Why does the sender email address look different when sending out an email on communication center?

Sender email is supposed to be jdoe@gmail.com, but it is being changed to john-doe@alumni.yourschool.org. Why?

Written by Ginu George
Updated over a week ago

What is the use of primary communication ID?

Written by Ginu George
Updated over a week ago

Communication Center FAQ's

What does "Allowed for transaction only" mean?

understand what does it mean when a record has an email communication preference "allowed for transaction only"

Written by Vaibhav
Updated over a week ago

What is "Email available temporarily" in an Email Group?

what is "Email available temporarily", when is an email marked as temporary, how to make it a non-temporary email address

Written by Vaibhav
Updated over a week ago

Why do you receive an email delivery failed notification?

Summary and in detail explanation of why the reply emails are not delivered.

Written by Pranay Pradhan
Updated over a week ago

What is "Unsubscribed" in an email group?

what does it mean when you see the status "Unsubscribed" against an email address, how to resubscribe a user to an email group

Written by Sarita Markande
Updated over a week ago

Communication Center FAQs

update automated emails, merge tags, upload email list, soft bounce, hard bounce, unsubscribe and resubscribe, edit email group, email logo

Written by Sarita Markande
Updated over a week ago