We have upgraded how gift data is synced from Almabase to Raiser’s Edge NXT (applies to BBMS payment gateway only). This update is live now!
👉 What you’ll notice now —
More detailed payment information on gift records in Raiser’s Edge, including additional card-related details that make reconciliation and auditing easier.
No change to how gifts are created or processed in Almabase, and no impact on the donor experience.
What’s Changing
1. More Payment Details Will Sync to Raiser’s Edge
With this upgrade, card payments synced from Almabase (for both Giving and Events) will include additional information such as:
Cardholder name
Card type (Visa, Mastercard, etc.)
Card expiry date
Authorization code
Why this helps
Easier payment reconciliation
Better audit trails
Ability to identify cards nearing expiration
Fewer manual checks during finance reviews
What Is Not Changing
To avoid any confusion, here’s what stays exactly the same:
✅ How donors give on Almabase
✅ How gifts are created in Almabase
✅ Gift amounts, funds, appeals, and constituent mapping
✅ Process of Syncing gifts to Raiser’s Edge
This is a behind-the-scenes upgrade focused purely on improving data quality in Raiser’s Edge.
FAQs
Will this affect gifts already synced to Raiser’s Edge?
No. The syncing of payment details apply only to new gifts synced from now.
Will donors see any difference?
No. This change only affects how data appears inside Raiser’s Edge, not the donor experience.
Do we need to reconfigure Almabase?
No action is required in Almabase. The upgrade is handled automatically.
If I do not see the payment details synced to Raiser's Edge, what could be the reason?
The following could be the reasons for that to happen:
The payment gateway for the gift is not BBMS. This update is only for BBMS.
The gift batch is not approved yet. It is still uncommitted.
Need Help?
If you’d like help reviewing reports or where these new values will be seen on Raiser’s Edge, reach out to our Support team — we’re happy to help.