Almabase Help Center: Your Guide to Using Almabase

Getting Started

The essentials to get started with using the platform

Users and Data

Understand how to manage users, email addresses, duplicates, integrations with Raiser's Edge NXT and Salesforce and more

Verifications

Create and manage verification badges to give members a secure, easy way to verify their identity online.

Content and Customization

Managing content on homepage and within the site, Details on the different content related modules

Events

Comprehensive guide to planning, running, and successfully managing Events

Giving

Everything you need to know to kickstart fundraising and excel in this important endeavor

Communication Centre

Guide to effortlessly engaging with alumni and donors through targeted email campaigns

Forms

A comprehensive overview to understand, utilize, and master this important tool, Forms.

Directories

Everything you need to know about listing content like stories, jobs, newsletters, or any resources

Spaces

Manage programs for different groups of people within your community.

Mentorship

Manage mentor and mentees, check mentorship progress and edit preferences

Pages

Learn to create web pages with versatile and multifaceted content using Pages

Engagement Report

Track, measure and analyse the user engagement, and plan for the next engagement program

Engagement Studio

Create reports on the go to analyse alumni engagement trends across different programs on the platform

Mapping touchpoints for accurate reporting and data management

Importance of mapping process, how it works, using Data Roadblocks dashboard to map all activities for accurate reporting and seamless movement of data

FAQs and Troubleshooting

A regularly curated list of the most commonly asked questions by Almabase partner institutions

Settings