Almabase, Inc.

Learn how you can make the alumni platform easily accessible on your phone like a mobile app.

Setting Up the Alumni Platform on the Phone's Home Screen

Find answers to common questions about features related to Constituent Sync, including methods for pulling records, permissions, and more.

FAQs on Constituent Sync

Find answers to common questions about tracking user activity and viewing engagement information in the context of alumni relations.

FAQs on Analytics

Once you are done setting up a Giving page, this should help test the page to ensure that it is working smoothly.

How to test a Giving Page

Sarita Markande

Krithipa R

Victor Wilson Mattathi

A regularly curated list of the most commonly asked questions by Almabase partner institutions

FAQs and Troubleshooting

Learn how to change the sequence of your homepage banner images by setting their priority.

Reordering Sliding Banner Pictures on the Homepage

Take a look at some samples created by some of our partner schools. They were all created using templates and widgets via the page editor.

Sample Content that can be created with Pages

Learn how to check how your content looks on your site before making it live.

Previewing Content with 'View on Site'

Editing Almabase pages in HTML

Learn what makes a Magazine and how Magazine Issues can be used.

Understanding the Difference Between 'Magazine' and 'Magazine Issues'

Content, Homepage and Customizations

Learn what goes on under the hood of our backend systems when an alum signs up.

Understanding What Happens After an Alum Signs Up

Learn more about updating your login email address and managing email preferences.

Changing Your Email After Sign-Up

Learn how to update your profile information and edit details on alumni profiles.

Editing Profile Details on the Platform

Learn how to add site admins or other admin users and grant access to specific platform features.

Adding an Admin User

Learn how to change the affiliation of a user or multiple users at once (Student, Alumni, Staff etc.) from the Data Studio.

Changing the Affiliation of Users

Find out more about the range of values possible in the 'Year of Graduation' field.

Increasing the Range of Values in Year of Graduation on the Registration Page

Understand what to do when a record exists on Almabase but you're unable to find and grant site admin access to users.

Resolving Issues with Granting Site Admin Access on Almabase

Users, Profiles and Registration

Learn how to download the details from your database into a spreadsheet file.

Exporting/Downloading Alumni Data from the Platform

Learn how to modify degree and major field options for registration and add additional study options.

Editing the Course Structure in the Admin Panel

Data

Learn how to access the tools on the Admin end of the platform for managing your site.

Accessing the Admin Side of the Platform

Learn how to easily get in touch with the Almabase support team for assistance.

Contacting the Support Team

Misc

almabase.com

Success Stories

Advancement Spotlight

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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