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How To Access Reports For Text Messages

This article guides you through the process of accessing and understanding the reports on text communication.

Solutions Delivery Team avatar
Written by Solutions Delivery Team
Updated today

Step 1: Begin by navigating to the "Sent" tab as shown in the screenshot below.

Step 2: Find the list of sent messages. To access the report for a specific message, click the Actions button and select

View report.

Step 3: After clicking on View

, the report appears. This report provides detailed information about the recipient and the number from which the message was sent, delivered, undelivered, or failed.

Step: Check out the recipient's remote report. This report provides insights into the distribution of messages among recipients, indicating the number of messages delivered, undelivered, sent, failed, and clicked on.

By following these steps, you'll gain a comprehensive understanding of your text communication reports.

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