Option 1: Unsubscribe from the Data Studio
Step 1: Navigate to the Data Studio
Go to the Data Studio.
Search and select for the specific user.
Step 2: Access Admin Actions
Click on "Admin Actions".
Go to the "Communication Center".
Then, click on "Unsubscribed records from an existing email group".
Select the email group within the dropdown.
Click "Unsubscribe Members".
Option 2: Remove User from Email Group
Step 1: Copy User Profile ID
In Data Studio, search for the user by their email address.
Opt to "Add/Remove Columns" and look for "Almabase Profile Id".
Select this column, apply changes, and copy the ID.
![[video-to-gif output image]](https://almabase-inc-3d53f6611172.intercom-attachments-1.com/i/o/795233354/5c7592ca2f4ccef8ebde3071/ezgif-5-729f92eb2f.gif?expires=1732185000&signature=60e9ebd7f4cb4a6ed51040f98127e0d1a9e52228b7d11ae47583876fd299a1c6&req=cykiFMp9noRbFb4f3HP0gCLV9vt%2FDOTX%2FEvbJMYtpiTJBduZktg5oFcobrs2%0AxrE2WXleTDTIDuNIUg%3D%3D%0A)
Step 2: Navigate to Email Groups
Go to the admin panel.
Select "Communication Center" > "Email Groups".
Step 3: Edit Email Groups
Find the specific email group.
Click on "more actions" and select "edit group".
Step 4: Search for the User ID
On the "edit email group" page, scroll to "Static members".
Use "Control + F" (on Windows) or "Command + F" (on Mac) to search.
Paste the copied Almabase Profile ID to locate the user.
Step 5: Remove the User
Click on the "X" next to the user's profile ID.
Save changes to remove the user from the group.
Step 6: Verify Removal
Refresh the Email Group listing page.
Click on "view members" for the specific group to ensure the user has been removed.
Please write to us using the Intercom Chat Bubble 💬 if you have any queries or concerns😄.