Almabase, Inc.

understand the capabilities of the Email Communication Center tool - composing emails, setting up email lists, automated workflows, and more

Introduction to Almabase's Email Communication Center

Send bulk text messages to guests of an event.

How to Send Text Messages to Event Guests from Almabase

Learn how to use Emily, your AI assistant, to quickly generate and customize professional, context-aware email drafts in just a few steps.

Drafting Emails with Emily AI

Tawheed Masoodi

Sarita Markande

Solutions Delivery Team

Guide to effortlessly engaging with alumni and donors through targeted email campaigns 

Email Communication

How Emails Sent via Almabase's Communication Center Appear as Actions in Raiser's Edge

Pushing Email Data from Almabase to Raiser's Edge

Understand how to embed video contents to your emails using Video Gallery and boost email engagement

Video Gallery: Adding and Managing Video Content for Your Email

Getting Started

see different ways to create communication groups/lists and recommended ways to create them

Create Communication groups/lists on Almabase

See how to pull email lists from Raiser's Edge and create communication lists/groups on Almabase

Create an Communication list/group on Almabase from Raiser's Edge constituent list or query

Learn how to create an communication group from a csv or excel file

Create an Communication list/group by importing an Excel file

Learn how to create an communication group on Data Studio by using filter options

Create the Communication group/list from Data Studio

Learn more about generating an email group using the User Directory feature on Almabase.

Creating an Email Group by Defining a Segment in the User Directory

understand why some emails will not receive the bulk emails sent from the platform

Why are some records in an email group marked not to receive emails?

Creating an Communication Group

Learn how to build emails with rich content on Almabase

Composing an Email

Composing emails

Email Categories

Understanding Email categories

Learn more about inviting users from the database to foster an active community.

Setting Up the Invite Automation Workflow

Learn more about initiating Profile Recommendation Email automation to foster networking and engagement within your community.

Setting Up Networking Recommendation Emails

Setting up Automation Workflows

See how users and admins can subscribe and unsubscribe to email communications and how the system handles them

How are Email Subscriptions and Unsubscriptions managed on Almabase?

Managing subscriptions and unsubscriptions

Learn about the different email statuses and their meanings

Understanding the Email Status

Understanding Email statuses and improving email deliverability

Learn more about sending a test email to ensure your message is flawless before reaching your actual audience.

How to Send a Test Email?

How to Create an Email Template?

see how to setup email candence/schedule on Almabase email communication

How to schedule emails?

See how adding an internal name to the bulk emails can improve internal searchability

What is the internal email name? How is it used?

Learn how to use Personalized Invite Links and the Invite Link Merge Tag to encourage registration and enhanced alumni engagement.

How to Invite Alumni to Register on the Almabase Platform?

Learn how to add a record to an existing communication group from the data studio.

How to Add an Alumni or User to an Existing Communication Group?

Learn how to unsubscribe or remove users from any email group.

How to Remove an Alumni or User from an Email Group?

How to Update or Add a Customized Logo on an Email?

How to Use Recently Added Custom Fields in Raiser's Edge as Merge Tags in Email Communications

Find answers to common questions about features related to the Communication Center, helping users manage automated emails, and more.

FAQs on Email Communication

How to Replicate a Sent Email and Resend it to Non-Openers

Understand how the Almabase sync system pulls email addresses and which one is marked as primary

Why are Emails pulled from RE not marked as preferred/primary, even though they are preferred on RE?

Find answers to your questions from the collection of commonly asked questions.

How-to-Guides and FAQs

Learn how to configure reply-to email address(es) and set an internal name.

Manage, Search and Organize your Emails Better

Communication Center Processes Explained

Learn more about how we use email masking to protect your personal email addresses while facilitating communication through the platform.

Understanding Email Masking and Reply Mechanism

Learn more about why we adjust sender email addresses for Communication emails.

Understanding Sender Email Address changes in Email Communication Dispatches

Learn what happens when an email is sent from the communication center.

Understanding the Email Reply Mechanism from the Communication Center

Learn more about tailoring communication consent options during registration to align with GDPR requirements.

Understanding the Changes to 'Communication Preferences' in Registrations

Email Masking and Replies Explained

Learn more about the meaning of "Unsubscribed" in communication groups and how to resubscribe a user.

Understanding 'Unsubscribed' Status in Communication Groups

Learn more about temporary email status and converting it to a permanent one.

Understanding 'Email Available Temporarily' in Communication Groups

Learn more about the specific email communication status "Allowed for Transaction Only".

Understanding 'Allowed for Transaction Only' Email Preferences

Learn more about common reasons for email delivery failures and how to address them.

Understanding Email Delivery Failure Notifications

Email Status Decoded

Learn more about interpreting email open rates and effectively measuring alumni engagement.

Addressing Low and Inflated Email Open Rates

Learn more about how to address issues with not receiving emails from Almabase.

Troubleshooting Missing Almabase Emails or Notifications

Troubleshooting & Best Practices

almabase.com

Success Stories

Advancement Spotlight

Find answers and get help from Intercom Support and Community Experts

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