Almabase, Inc.

understand the capabilities of the Email Communication tool - composing emails, setting up email lists, automated workflows, and more

Introduction to Almabase's Email Communication

Send bulk text messages to guests of an event.

How to Send Text Messages to Event Guests from Almabase

Learn how to use Emily, your AI assistant, to quickly generate and customize professional, context-aware email drafts in just a few steps.

Drafting Emails with Emily AI

Tawheed Masoodi

Solutions Delivery Team

Sarita Markande

Guide to effortlessly engaging with alumni and donors through targeted email campaigns 

Email Communication

How Emails Sent via Almabase's Communication Center Appear as Actions in Raiser's Edge

Pushing Email Data from Almabase to Raiser's Edge

Understand how to embed video contents to your emails using Video Gallery and boost email engagement

Video Gallery: Adding and Managing Video Content for Your Email

Getting Started

see different ways to create communication groups/lists and recommended ways to create them

Create Communication groups/lists on Almabase

See how to pull email lists from Raiser's Edge and create communication lists/groups on Almabase

Create a Communication list/group on Almabase from Raiser's Edge constituent list or query

Learn how to create a communication group from a csv or excel file

Create a Communication list/group by importing an Excel file

Learn how to create an communication group on Data Studio by using filter options

Create the Communication group/list from Data Studio

Learn more about generating a communication group using the User Directory feature on Almabase.

Creating a Communication Group by Defining a Segment in the User Directory

understand why some emails will not receive the bulk emails sent from the platform

Why are some records in an email group marked not to receive emails?

Creating a Communication Group

Learn how to build emails with rich content on Almabase

Composing an Email

Composing emails

Email Categories

Understanding Email categories

Learn more about inviting users from the database to foster an active community.

Setting Up the Invite Automation Workflow

Learn more about initiating Profile Recommendation Email automation to foster networking and engagement within your community.

Setting Up Networking Recommendation Emails

Setting up Automation Workflows

See how users and admins can subscribe and unsubscribe to email communications and how the system handles them

How are Email Subscriptions and Unsubscriptions managed on Almabase?

Managing subscriptions and unsubscriptions

Learn about the different email statuses and their meanings

Understanding the Email Status

Understanding Email statuses and improving email deliverability

Learn more about sending a test email to ensure your message is flawless before reaching your actual audience.

How to Send a Test Email?

How to Create an Email Template?

see how to setup email candence/schedule on Almabase email communication

How to schedule emails?

See how adding an internal name to the bulk emails can improve internal searchability

What is the internal email name? How is it used?

Learn how to use Personalized Invite Links and the Invite Link Merge Tag to encourage registration and enhanced alumni engagement.

How to Invite Alumni to Register on the Almabase Platform?

Learn how to add a record to an existing communication group from the data studio.

How to Add an Alumni or User to an Existing Communication Group?

Learn how to unsubscribe or remove users from any communication group.

How to Remove an Alumni or User from a Communication Group?

How to Update or Add a Customized Logo on an Email?

How to Use Recently Added Custom Fields in Raiser's Edge as Merge Tags in Email Communications

Find answers to common questions about features related to the Email Communication, helping users manage automated emails, and more.

FAQs on Email Communication

How to Replicate a Sent Email and Resend it to Non-Openers

Understand how the Almabase sync system pulls email addresses and which one is marked as primary

Why are Emails pulled from RE not marked as preferred/primary, even though they are preferred on RE?

Find answers to your questions from the collection of commonly asked questions.

How-to-Guides and FAQs

Learn how to configure reply-to email address(es) and set an internal name.

Manage, Search and Organize your Emails Better

Communication Center Processes Explained

Learn more about how we use email masking to protect your personal email addresses while facilitating communication through the platform.

Understanding Email Masking and Reply Mechanism

Learn more about why we adjust sender email addresses for Communication emails.

Understanding Sender Email Address changes in Email Communication Dispatches

Learn what happens when an email is sent from email communication.

Understanding the Email Reply Mechanism from Email Communication

Learn more about tailoring communication consent options during registration to align with GDPR requirements.

Understanding the Changes to 'Communication Preferences' in Registrations

Email Masking and Replies Explained

Learn more about the meaning of "Unsubscribed" in communication groups and how to resubscribe a user.

Understanding 'Unsubscribed' Status in Communication Groups

Learn more about temporary email status and converting it to a permanent one.

Understanding 'Email Available Temporarily' in Communication Groups

Learn more about the specific email communication status "Allowed for Transaction Only".

Understanding 'Allowed for Transaction Only' Email Preferences

Learn more about common reasons for email delivery failures and how to address them.

Understanding Email Delivery Failure Notifications

Email Status Decoded

Learn more about interpreting email open rates and effectively measuring alumni engagement.

Addressing Low and Inflated Email Open Rates

Learn more about how to address issues with not receiving emails from Almabase.

Troubleshooting Missing Almabase Emails or Notifications

Troubleshooting & Best Practices

almabase.com

Success Stories

Advancement Spotlight

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.