Understanding Records vs. Users
A "record" represents a person's profile on our platform, while a "user" is someone who has registered or signed up and linked themselves to a specific record.
Dive deeper into the differences between Users and Profiles here.
A record can primarily be archived. However, if a record is connected to a user (a registered record), it can also be permanently deleted.
Archiving a Record
Step 1: Accessing Data Studio
Navigate to the "Data Studio."
Highlight the records you wish to archive.
Step 2: Archiving Selected Records
Head to "Admin Actions."
Choose "Record Status" and then select "Archive Records."
💡Tip: You can archive both registered and unregistered records from this section.
Deleting a User
If you're using the Old Admin Navigation:
Step 1: Finding the User
Visit "All Users.
Search for the user you intend to delete.
Step 2: User Deletion
Highlight the user's name.
From the dropdown menu, pick "Delete selected Users."
For those on the New Admin Navigation:
Step 1: Accessing User Reports
Navigate to "Reports" and then select "Pending user approvals."
Step 2: User Deletion
Highlight the user's name.
From the dropdown menu, pick "Delete selected Users."
For further assistance or if you have any queries, feel free to reach out to us at help@almabase.com or via the Intercom Chat 💬. We're here to help! 😄