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Understanding 'Unsubscribed' Status in Communication Groups

Learn more about the meaning of "Unsubscribed" in communication groups and how to resubscribe a user.

Sarita Markande avatar
Written by Sarita Markande
Updated this week

When an email address in your communication group is marked as "Unsubscribed," it indicates that the user has chosen to stop receiving emails from that specific group.

Resubscribing Users to an Communication Group

  1. Go to "Members" then "Manage User Groups," and finally, "Unsubscribed Users" in the admin panel to view a list of unsubscribed users.

  2. To resubscribe, select the desired users and remove them from the "Unsubscribed Users" list.


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