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FAQs on User Profiles
Krithipa R avatar
Written by Krithipa R
Updated over a year ago

Q. Several of our unregistered profiles are missing the Invite to Signup button. What is the reason for this, and is there a solution to fix it?

Ans:

  • The "Invite to Signup" option appears on profiles that are unregistered and have a valid associated email.

  • If the profile is unregistered and the option is not visible, it may be due to email statuses marked as bounced or invalid. You can check the email status under Engagement on the Profile.

  • The solution is to reset the email status, and you can find instructions on how to do that in this article.

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