Every email address associated with a record has an Email status that indicates the validity of the address.
Here are the various email statuses and their meanings:
Unknown:
No emails have been sent to this email address. All new email addresses will have this status by default until an email is sent to them.
Contactable:
One or more emails were successfully delivered to this address.
Hard bounced:
Email delivery was attempted but failed due to either:
An invalid email address
Non-existent email addresses
Soft bounced:
Email delivery was attempted, and the email address was valid. The email message reached the recipient's mail server but bounced back due to reasons such as:
A full mailbox (the user has exceeded their quota)
Server issues or temporary problems with the email exchange server
The message size exceeded the recipient's inbox limit
Firewall restrictions
Marked spam:
The email was delivered but was flagged as spam by the user.
Invalid:
The email associated with the profile is either in an invalid format (invalid email format) or the email domain is invalid (lacks an MX record associated with the email domain).
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