How to Remove/Archive/Delete a Record and a User from the Platform

A record is a profile on the platform for a person. A user is someone who has registered/signed up on the platform and linked himself to a record.

A record can only be archived, with the exception that - if a record is linked to a user (a registered record), it can also be completely removed.

Let's see how -

Archiving a record

Step 1: Go to the data studio. Select the records you want to remove.

Step 2: Go to Admin Actions> Record Status> Archive Records.

- Note: Both registered and unregistered records can be archived from here.

Using Old Admin Navigation:

Step 1: Go to All Users and search for the user you want to delete.

Step 2: Select the user and choose the option Delete selected Users in the dropdown.

Step 1: Go to Reports > Pending user approvals

Step 2: Select the user and choose the option Delete selected Users in the dropdown.