What is the Donor Cover Charge or DCC?
With DCC, your donors have an option to cover the additional transaction/processing fees associated with their gift, ensuring that 100% of their donation goes towards supporting the institution's cause.
DCC is a voluntary option, and your donors can choose whether to cover the transaction fees or not by checking on DCC within the payment form.
Here's What You Need to Know:👇
Admins can add transaction fees for the payment gateways on the platform.
In calculating the amount required to cover charges, both Almabase and Payment Gateway charges are added together.
Donors who pay for the transaction fees have a heart symbol next to their gift amount on the gifts tab.
The Gift Export also identifies which donor has paid for the transaction/processing fees.
What changes for the donor when making a gift 🤔
On the payment form, the donor is prompted to select if they'd like to pay for the transaction fees. The fee amount is specified, and the donors can choose to pay the transaction fee by highlighting the checkbox shown in the screenshot below 👇
How can you enable this add-on feature for your Giving campaign?
Reach out to your Customer Success Manager or firstname.lastname@example.org to get this feature enabled on your platform. 😄
Write to us at email@example.com or through the chat bubble 💬 if you have any questions. 😄