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How are Donor Cover Charges calculated?
How are Donor Cover Charges calculated?

Find out how we decide the Donor Cover Charges for a transaction.

Tawheed Masoodi avatar
Written by Tawheed Masoodi
Updated over 7 months ago

Introduction

Donor Cover Charges (DCC) is a feature that allows donors to cover the transaction fees associated with their online gifts. This means that 100% of the donor's intended gift amount goes to the organization rather than being reduced by transaction fees.
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How it Works

When a donor makes an online gift, they will be given the option to cover the transaction fees. If the donor chooses to cover the fees, the additional amount will be added to their gift amount. For example, if a donor makes a $100 gift and the transaction fees are $3, the donor would be charged $103.

Benefits of DCC

There are several benefits to DCC for both donors and organizations.

For donors: DCC allows donors to ensure their full gift goes to the organization they care about. This can be especially important for large gifts or donors passionate about a particular cause.

For organizations: DCC can help organizations increase fundraising revenue by reducing the money lost to transaction fees. This can be especially important for small organizations or for organizations that rely heavily on online donations.

How to Enable DCC

Enabling DCC is a simple process that can be done from the Payment Options on the Giving Pages:


You can also make it mandatory for donors to cover transaction charges by turning the Make donors cover transaction charges by default toggle on.
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Once DCC is enabled, donors will be given the option to cover the transaction fees when they make an online gift.
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