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FAQs on Data Studio

Find answers to common questions about Data Studio.

Krithipa R avatar
Written by Krithipa R
Updated over 5 months ago

How does changing a user's name on Almabase affect their profile URL? And why do I encounter a 404 error even after updating the name?

A user's profile URL is derived from their first and last name. Hence, if you modify a user's name, the URL adjusts accordingly.

However, when you save these changes, the system tries to reload the original URL. This results in a 404 error. Despite this, if you navigate to Data Studio and search using the updated name, you'll see the profile is already updated at its new URL.

Why don't changes made in Data Studio reflect immediately?

Lags in updates on Data Studio often stem from the time taken to refresh URL profiles.

Backend processes can contribute to this delay. Typically, updates manifest promptly, but on rare occasions, there might be a longer wait time.

How do I download a spreadsheet or .csv file that is sorted by CLASS and includes contact details (such as email, address, and phone number)?

There's no direct way to get an export sorted by Class Year. However, here's what you can do :

  1. Download the Excel sheet from Data Studio with contact details or any other required details. Follow the steps mentioned below:

    a. On Data Studio, click on Add/Remove Column select the relevant columns, and click on Apply.

    b. Select all the records and click on Download DataDownload Table Data only.

  2. Once you have the Excel export, add a filter to all the column headings in the sheet and sort the Class Year field.

💡 As an alternative, you can Download All Data delete the irrelevant columns on the sheet, and perform the sorting for Class. Keep in mind to select less than 15000 records at a time for export to avoid any issues.

On Data Studio, I created a saved filter, but now every time I go back to Data Studio, those saved filters are pulled up. How do I reset the filters in Data Studio to just go back to seeing everyone in our database without filters?

By default, the last saved filter loads up when we open the data studio, unless a particular filter is set as default. So, instead of removing it every time or deleting it permanently, here's what you need to do - Create a new view/filter with all the records and set it as default. Steps below:

1. Remove all the existing filters using the 'x' icon.

2. Now all the records will be visible. At this point click on Save Filters. Give this a name (e.g. All)

3. Go to All Saved Filters (open a different filter and open the option again) and using the three dots on the right to All filter, select Set as Default.

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