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How can I clear gifts on my giving page?

Introducing the "Clear all gifts" feature: Easily delete gifts from your giving page for streamlined testing before going live.

Tawheed Masoodi avatar
Written by Tawheed Masoodi
Updated over 12 months ago

"Clear all gifts" will remove all existing one-time and recurring gifts from the giving page resetting it back to the state when it was created providing a great testing environment for all giving workflows before publishing the giving page.

To clear gifts from any giving page-

Step 1: Navigate to the giving page settings page and click the options icon, you see on the top right corner of the page.

Step 2: Click on the clear all gifts option from the dropdown.

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Step 3: Confirm the action by entering the page name.

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Frequently Asked Questions

Will gifts get deleted immediately?

If a giving page has less than 50 gifts, it will get deleted immediately. If there are more than 50 gifts, it won't be deleted immediately, but a job will be enqueued to delete these gifts and it will get deleted in an hour.

If I synced gifts to Raiser's Edge to test the sync workflow, will this option also clear the gifts from Raiser's Edge?

No, 'Clear Gifts' will not delete any one-time gifts from Raiser's Edge. Only if a recurring gift was pushed to Raiser's Edge, will that recurring gift be marked as terminated in Raiser's Edge.

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