A user can be assigned as an admin for multiple features on the platform. Below listed are some of the various access levels:

Chapter Admin:

Has access to edit all the chapter pages and associated features.

Chapter Manager:

Can manage only those chapters that are assigned explicitly as Chapter Manager.


Will have full access to the communication center feature on the platform. Can send bulk emails and manage other aspects (email template, sent emails, email analytics, etc.)


Can manage the content across the platform - Pages, Navigation Menu, Forms, News, Banner Pictures, Notable Alumni, Stories, Chapters, etc.


Users with the engagement admin permissions will only have the access to log engagement touchpoints for other users using a custom touchpoint form. (For example, if professors want to log that they met an old student for coffee, or if a librarian wants to log that an alum visited the library, etc)


Will have access to manage the events feature on the platform. Such as creating new events, editing existing ones, or managing the event attendees. They will even have access to edit the forms associated with the event.


Similar to events admin, the fundraising admin can manage all the Fundraising campaigns on the platform. They will have access to create new campaigns or edit the existing ones, check donor details and edit the forms associated with the fundraising campaign.

User admin:

Will have the ability to approve/block access of users into the platform, complete their verifications and manage all the records.

Site Admin:

Site Admin is the super-set of all of the above. It is the role with full permission and can do all of the above plus a few other features. They will have complete access to edit all features available on the site.

How to make a user an Admin?

Step 1: Go to All Users

Search for All Users or go to Online Communities > User Accounts > All users on the admin panel.

On the All Users page, you will find the list of users that have registered/signed up to the platform along with their details.

Step 2: Search for the users.

Find the users whose access levels you want to change. You can search for them using the search bar or various other filter options (registration status, registration form complete, registration type, admin user, affiliation).

Once filtered, click on the Users ID, and you will be redirected to a new page containing the user information.

Step 3: Assigning admin permission

On the user information page, scroll down to the Permissions section that contains all the admin access levels. Check the admin permission level as per your requirement and then hit on Save.

The user will now have admin access to that selected feature. 👍

Please write to us at help@almabase.com or through the Intercom chat bubble for any concerns with assigning users admin permissions. 😄

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