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FAQs and Troubleshooting
A regularly curated list of the most commonly asked questions by Almabase partner institutions



Set Up the Alumni Platform on Your Phone's Home Screen
Constituent Sync FAQs
Analytics FAQs
Can I Reorder the Sliding Banner Pictures on the Homepage?
Could I Look at a Few Samples to See What Kind of Content I Can Create with 'Pages'?
How Can I See What the Content I Created Will Look Like on the Site?
Can I Edit My Content in HTML?
What Is the Difference Between 'Magazine' and 'Magazine Issues'?
What happens when an alum signs up on the platform?
Can I Change My Email After Signing Up?
How Do I Edit the Details on a Profile?
How to Add an Admin User? What Are the Different Levels of Admin Permissions?
What Is Listed Under Unsubscribed Users?
Changing the Affiliation of Users
On the Registration Page, Can the Range Be Increased for Values in Year of Graduation?
The Record Exists on Almabase, but I'm Unable to Find and Grant Site Admin Access to All Users. What Can I Do?