Skip to main content

Sponsorships FAQs

Frequently asked questions about sponsorships on Almabase, covering setup, registration, payments, and management.

Written by Sarita Markande
Updated today

General

What are sponsorships on Almabase?

Sponsorships let you create a dedicated registration flow for event sponsors, separate from individual attendee registration. Sponsors can select a tier, pay, provide company collateral, and manage their guest list — all through a custom landing page.

How is sponsorship registration different from individual registration?

Individual registration is person-focused — it collects a name, email, and phone, then proceeds to ticket selection. Sponsorship registration is company-focused — it collects the company name, website, and a contact person, then moves to tier selection, payment, additional details, and guest management. Each has its own landing page and URL.

Can I have both individual registration and sponsorship registration for the same event?

Yes. They coexist under the same event but have separate landing pages, separate URLs, and separate messaging. You share the appropriate URL with each audience.

Setup

How do I enable sponsorships for an event?

Go to the Fundraising Options section on your event homepage and turn on the Sponsorship toggle. Then configure the landing page, tiers, and additional details form.

Can I customize the sponsorship landing page separately from the event page?

Yes. The sponsorship page has its own title, description, and hero image, completely independent of the individual registration page.

How many tiers can I create?

There is no limit. You can create as many sponsorship tiers as you need — Gold, Silver, Platinum, Visionary, or any custom naming.

Can I edit a tier after sponsors have started registering?

You can edit most tier details at any time. However, the number of seats offered cannot be reduced once registrants have started purchasing that tier. This safeguard prevents accidentally removing a tier that’s already been paid for.

What kind of additional details can I ask sponsors for?

Anything you need. The form builder supports file uploads (logos, presentations), open text fields (table preferences, dietary needs), radio buttons, dropdowns, and conditional fields. Each field can be made mandatory or optional.

Sponsor Registration Flow

What information does a sponsor provide during registration?

The flow is: company name and website → contact person name and email → tier selection → payment → additional details (logos, presentations, etc.) → guest list.

Does a sponsor have to complete registration in one session?

No. After the initial registration, the sponsor receives an email with a unique link. They can return at any time to continue from where they left off. Completed steps are marked with a checkmark.

What happens after a sponsor enters their company details?

They receive a confirmation email with a registration link. Clicking that link auto-fills all previously entered details and takes them to the next step.

Can a sponsor update their guest list after initial submission?

Yes. Sponsors can return to the registration flow at any time using their link and add or update guest names and emails.

What happens if I try to register with an email that's already been used?

You'll see a notification letting you know that a registration with that email already exists. This prevents duplicate entries. If you need to continue a previous registration, use the link from your original confirmation email.

Payments

What payment options are available for sponsors?

Two options: online payment (credit card or other digital method at time of registration) or offline payment (invoice or bank transfer, managed separately). The admin tracks offline payment status from the dashboard.

How do I track offline payments?

The admin dashboard shows each sponsor’s payment mode and status. When an offline payment is received, click Mark as Paid on the dashboard. If a payment has issues, click Mark as Pending.

Can I change a sponsor's payment status?

Yes. Admins can toggle between Paid and Pending at any time from the Manage Sponsors dashboard.

What happens when a sponsor selects "Agree to Pay Later"?

The system automatically generates a PDF invoice for the sponsor with all relevant details (event, tier, amount due, payment instructions). The admin can then track and confirm payment from the dashboard.

What is the sponsorship benefit email?

After sponsorships are confirmed, admins can send a benefit email to sponsors. This email, built using the Email Builder, details the total amount paid and the portion that qualifies as a tax-deductible gift. It is not sent automatically — an admin must trigger it, and it can be targeted to specific groups of sponsors.

Is the benefit email sent automatically when payment is received?

No. The benefit email must be manually triggered by an admin after sponsorships are confirmed. This gives admins control over the timing and allows them to customize the content for different sponsor groups.

Invoices

When is an invoice generated?

An invoice is automatically generated as a PDF when a sponsor selects the "Agree to Pay Later" option during the payment step. There is no manual step required — the system creates it upon selection.

What information is on the invoice?

The invoice includes a header with the foundation's logo and name, From (foundation) and To (sponsor) sections, a line-items table with the event name, tier name, and amount due, a remittance stub with a unique alphanumeric statement number, and a footer with payment instructions and the foundation's Tax ID.

What is the statement number on the invoice?

The statement number is an alphanumeric code generated from the first letters of the organization's name, followed by MMYY (month and year), and a 5-digit sequence number. For example, an event by Essentia Health Foundation in September 2026 would generate: EHF092600001.

What organization details are needed for invoices to work?

Admins must configure the following at the organization level: organization name, logo, address (two lines), and Tax ID. These are set in the Org Level settings in Almabase.

Terms and Conditions

Are sponsors required to agree to terms and conditions?

Yes. After selecting a payment method and clicking Continue, a modal displays the Sponsorship Terms and Agreement. Sponsors must click "Accept & Continue" to proceed with registration.

Can I customize the terms and conditions text?

In the current version (V1), default terms and conditions are provided by Almabase. In a future update (V2), admins will have the ability to add their own custom text to the T&C modal.

What do the default terms and conditions cover?

The default agreement covers the nature of the sponsorship gift, the commitment to pay the selected tier amount, the event benefits the sponsor will receive, and the payment timeline (upon completion of the agreement, within 30 days, or at the time of the event, whichever comes first)

Admin Management

Where do I manage sponsor registrations?

Click the Manage Sponsors button on your event homepage. This opens a dashboard showing all sponsor registrations with their tier, registration step, payment status, payment mode, and registration date.

Can I complete registration steps on behalf of a sponsor?

Yes. From the dashboard, click Edit Details on any sponsor to add guest names, upload logos, fill in additional details, or make other updates on their behalf.

How do I know if a sponsor hasn’t finished registering?

The Registration Step column on the dashboard shows where each sponsor is in the multi-step process. If they haven’t completed all steps, you’ll see which step they stopped at.

Can I delete a sponsorship registration?

Yes. Admins can delete a sponsorship registration from the Manage Sponsors dashboard by clicking the Delete action on the relevant row. This permanently removes the registration and frees up the tier spot. Note that deletion cannot be undone, so coordinate any refunds before deleting if the sponsor has already paid.

Can I resend the confirmation email to a sponsor?

Yes. From the Manage Sponsors dashboard, click the Resend Confirmation Email action on the sponsor's row. A new copy of the confirmation email — containing the unique registration link — will be sent to the contact email on file.

Can I preview the sponsorship page before publishing?

Yes. Click the Test button to open a preview in a new tab. You can review the landing page, tiers, and form, and make edits directly from the preview using the Edit Tiers button.

Did this answer your question?