How is this useful?
You often pull lists of email IDs from your database and want to send them an email. Instead of using Mailchimp or Constant Contact for such emails, you can upload that list into Almabase to send an email. 

If those email IDs are already records on Almabase, this will associate the emails with those records. Those email IDs that aren't recorded on Almabase would create temporary contacts (Unlisted on Data Studio) to send out emails.


Would emails be sent to email IDs that are not already on Almabase?

Yes. Emails will be sent to all the email IDs on the uploaded list irrespective of whether those email IDs are already on Almabase or not. So you can upload any list, and it would work.


How do I create such an email group by uploading an excel sheet? 

Step 1: From the admin panel, scroll to Communication Center > Email Groups

Step 2: Click on Create new Group (next to the search bar, top right corner)

Step 3: Select "Upload an Excel Sheet"

Step 4: Click on "Select File" and select the excel sheet from your computer and click on Proceed.

The excel sheet should contain "First Name," "Last Name," "Email ID" as columns.
A sample excel sheet can be downloaded from here.

(above is an example of the format to be followed while uploading an excel sheet)

NOTE: If the above format is not followed while uploading an excel sheet, our systems will throw an error while creating the email group. So please make sure to follow the above format.

Step 5: Go to email groups and ensure that the group is created.


NOTE: If a group is still being processed, you will notice that the word "Processing" is displayed next to that group. Do not send an email to a group that is still "Processing." Please wait. Normally, this shouldn't take more than a few minutes.


How to correct the email address that causes an error while uploading an excel sheet for the email group?

There is a possibility that our system will still throw an error even if you have followed the exact format mentioned above.

This is because the email addresses within the list are not in the right format.
Ex: jdoe@gmai.lcom or johndoes12@gmail.com.com

To fix such an error, click on "Download Error Sheet." In this sheet, our system will filter out all the email addresses in the list which isn't in the correct format. All you have to do now is, compare the error sheet with your original file, make the necessary changes and re-upload the excel sheet.


Write to us at help@almabase.com if you have any concerns or queries on Email Groups.

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