Almabase, Inc.

Sarita Markande

Sweta Kumari

Basudha Sakshyarika

Guide to effortlessly engaging with alumni and donors through targeted email campaigns 

Communication Centre

Getting Started

Composing an Email

Summary on the merge tag update, what changes for the admins, and what is "include sample data" while sending a test email

Merge tags in the Communication Center

Overview of how to send a bulk email to large number of users.

Sending Out a Bulk Email

Creating and Sending Bulk Emails

A guide to how you can create an email group using filters on data studio

Creating an Email Group on Data Studio, Using Sorting and Filtering Options

Creating an Email Group by Defining a Segment on User Directory

Steps on how you can create an email group simply by uploading an excel sheet on Almabase.

Creating an Email Group Using an Email List

How can I create an email group based on different engagement activities on the platform

Creating an Email Group Using Engagement Studio

See how to create an email group for selected records without listing them on Almabase user directory.

Creating an Email Group Using a Raiser's Edge List ID?

Creating an Email Group

How to invite users from the database and have an active community

Setup the Invite Automation Workflow

Profile Recommendation Email, Engagement, Networking Recommendation Workflow

Setup Networking Recommendation Emails

Setting up Automation Workflows

How to send out a test email to yourself before mailing the actual audience.

How to Send a Test Email?

Quick Overview on how to add a profile to an existing email group from the data studio.

How to Add a Profile to an Existing Email Group?

Steps on how to remove users from an email group.

How to Remove a User from an Email Group?

Invite Link Merge Tag, Personalized Invite Links, Invite Alumni to Register

How to Invite Alumni to Register on the Almabase Platform?

Check out some commonly asked questions related to the Communication Center

Communication Center FAQs

Find answers to your questions from the collection of commonly asked questions.

How-to-Guides and FAQs

Automated Emails are automatic notifications based on actions that you do, while Bulk Emails are emails that you draft & send to alumni

How Are Automated Emails Different from Bulk Emails?

Understand what are automated emails and how does it work?

Setting up Automated System Emails

Primary Communication Id, Sender Email Address

How to Configure the Sender Email Address for Automated System Emails?

Automated System Emails

Communication Center Processes Explained

Why does my email look different from my actual email address when I send through the platform? How do replies to emails work?

How Do Email Masking and Replies Work?

Sender email is supposed to be jdoe@gmail.com, but it is being changed to john-doe@alumni.yourschool.org. Why?

Why Does the Sender Email Address Look Different When Sending Out an Email on the Communication Center?

How Do Replies Work on Emails Sent Using the Communication Center?

Changes to 'Communication Preferences' During Registration

Email Masking and Replies Explained

what does it mean when you see the status "Unsubscribed" against an email address, how to resubscribe a user to an email group

What Is 'Unsubscribed' in an Email Group?

What is "Email available temporarily"? When is an email marked as temporary? How to make it a non-temporary email address?

What Is 'Email Available Temporarily' in an Email Group?

understand what does it mean when a record has an email communication preference "allowed for transaction only"

What Does 'Allowed for Transaction Only' Mean?

Summary and in detail explanation of why the reply emails are not delivered.

Why Do You Receive an Email Delivery Failed Notification?

Email Status Decoded

Low email open rates, High email open rates

Understanding Email Open Rates: Addressing Low and Inflated Rates

Inbound IPs for receiving emails from Almabase

Not Receiving Almabase System or Notification Emails

Indu

Troubleshooting & Best Practices

almabase.com

Success Stories

Advancement Spotlight

Find answers and get help from Intercom Support and Community Experts

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