Almabase, Inc.

Sarita Markande

Sweta Kumari

Basudha Sakshyarika

Guide to effortlessly engaging with alumni and donors through targeted email campaigns 

Communication Centre

Getting Started

Composing an Email

Learn about how merge tags can personalize your email communication and effectively engage your community members.

Understanding Merge Tags in the Communication Center

Learn more about dispatching a bulk email to a vast number of users efficiently.

Sending Out a Bulk Email

Creating and Sending Bulk Emails

Learn more about how to create an email group on Data Studio by sorting and filtering records.

Creating an Email Group on Data Studio with Sorting and Filtering Options

Learn more about generating an email group using the User Directory feature on Almabase.

Creating an Email Group by Defining a Segment in the User Directory

Learn how to create an email group simply by uploading an excel sheet.

Creating an Email Group Using an Email List

Learn more about forming an email group based on different engagement activities within the platform.

Creating an Email Group Using Engagement Studio

Learn more about forming an email group with specific records from Raiser's Edge without listing them in the Almabase user directory.

Creating an Email Group Using a Raiser's Edge List ID

Creating an Email Group

Learn more about inviting users from the database to foster an active community.

Setting Up the Invite Automation Workflow

Learn more about initiating Profile Recommendation Email automation to foster networking and engagement within your community.

Setting Up Networking Recommendation Emails

Setting up Automation Workflows

Learn more about sending a test email to ensure your message is flawless before reaching your actual audience.

Sending a Test Email

Learn how to add a record to an existing email group from the data studio.

Adding a Record to an Existing Email Group

Learn how to unsubscribe or remove users from any email group.

Removing a User from an Email Group

Learn how to use Personalized Invite Links and the Invite Link Merge Tag to encourage registration and enhanced alumni engagement.

Inviting Alumni to Register on the Almabase Platform

Find answers to common questions about features related to the Communication Center, helping users manage automated emails, and more.

FAQs on Communication Center

Find answers to your questions from the collection of commonly asked questions.

How-to-Guides and FAQs

Learn more about how automated emails and bulk emails serve different purposes in communication.

Understanding Automated vs. Bulk Email Campaigns

Learn more about setting up system-triggered communications for user activities.

Setting up Automated System Emails

Learn more about adjusting sender and reply-to addresses for automated communications.

Configuring the Sender Email Address for Automated Emails

Automated System Emails

Communication Center Processes Explained

Learn more about how we use email masking to protect your personal email addresses while facilitating communication through the platform.

Understanding Email Masking and Reply Mechanism

Learn more about why we adjust sender email addresses for Communication Center emails.

Understanding Sender Email Address changes in Communication Center Dispatches

Learn what happens when an email is sent from the communication center.

Understanding the Email Reply Mechanism from the Communication Center

Learn more about tailoring communication consent options during registration to align with GDPR requirements.

Understanding the Changes to 'Communication Preferences' in Registrations

Email Masking and Replies Explained

Learn more about the meaning of "Unsubscribed" in email groups and how to resubscribe a user.

Understanding 'Unsubscribed' Status in Email Groups

Learn more about temporary email status and converting it to a permanent one.

Understanding 'Email Available Temporarily' in Email Groups

Learn more about the specific email communication status "Allowed for Transaction Only".

Understanding 'Allowed for Transaction Only' Email Preferences

Learn more about common reasons for email delivery failures and how to address them.

Understanding Email Delivery Failure Notifications

Email Status Decoded

Learn more about interpreting email open rates and effectively measuring alumni engagement.

Getting Started

How-to-Guides and FAQs

Automated System Emails

Communication Center Processes Explained

Troubleshooting & Best Practices