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Understanding Nameless Records and What Admins Can Do About It.
Understanding Nameless Records and What Admins Can Do About It.

Learn more about why certain records appear without names and what administrators can do to address it.

Basudha Sakshyarika avatar
Written by Basudha Sakshyarika
Updated over a week ago

You might have noticed records on your Alumni website without names; it's displayed like this in Data Studio. πŸ‘‡

When might this occur?

Records lack names when users abandon the registration at the very first step: the basic info page.

Remember: The latest registration/login method gathers users' email addresses, creating a database record for that specific email.

How can an admin determine if a user has abandoned registration?

Admins can isolate these users in Data Studio by introducing the "registration form complete" column and setting the corresponding filter.

Find out more about adding columns and filters here.Β 

So, what's the admin's next step?

Given that the email is already in the database, pinpoint these records in Data Studio. Next, dispatch an email urging them to wrap up their registration.

Keep in mind: Encourage users to finish registering to fully unlock platform features. Upon logging in, they'll pick up from where they left the registration.

For any further questions or assistance, please contact us at or through the Intercom Chat πŸ’¬. We are here to assist you! πŸ˜„

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