Can I copy a form?
Yes, you can duplicate a form. Follow the same steps to delete the form.
Why isn't my created form showing up under the event settings?
Change the form type to "For an event or a giving campaign on Almabase". Then save changes to make the form appear.
Will the user be notified after they have submitted the form?
No, the user will not be notified after submitting the form.
Can I edit a form entry?
Yes, you can.
Go to the "submissions" tab
Click "view details" for the form submission you wish to edit.
Click "Edit this entry."
How can I delete a form submission?
It’s similar to editing a form.
Click "View details" for the form submission you wish to delete.
Click "Delete."
How can I stop receiving email notifications for new form submissions?
Remove your email address from the "Notification emails" field.
Why can't I delete a form field/question with an error message?
You can't delete a field/question if completed submissions are associated with it. Mark the field as "mark for internal use only."
Note: This toggle won't appear if the field/question is mandatory.
How do I re-order the questions?
Click on the icon and use Drag and Move to change the order.
Can I edit a question after an entry has been submitted?
Yes, you can edit specific fields, such as Name, Placeholder, and Help Text. However, the Field Type cannot be changed once an entry has been submitted.
For fields like dropdown, checkbox, and radio button options, you won’t be able to edit the values once the form has been submitted by someone. The exception is for Dropdown (range) fields, where you can edit the range. The only condition is that if you want to remove a value from the range, no existing submissions can contain that value.
What are the 'Submissions' and 'Export' tabs?
Submissions allow you to view new form entries that are being collected:
Note that if the email on the form and record is unique, incoming forms are automatically mapped to a corresponding record on Data Studio.
Unmapped forms can be mapped manually.
Export allows you to export all the entries and view them on a spreadsheet.
Can I use forms to create surveys on Almabase?
Yes, you can:
Create a new form of the type "To conduct a survey."
You can also add a 'description' to help users understand the purpose of the survey.
Once the form is set up, you can share it via
Email (by attaching the form URL to the email)
Social media
Why are options on a form field getting split after saving the form?
A comma might have been used. Since commas in the form field options are considered separators, they cause splitting. Remove commas to resolve the issue.
How can I add additional values to the dropdown range field on my form?
Yes. You can easily add more values to the dropdown range field. Here’s how:
Navigate to the form and locate the dropdown range field.
Edit the field’s range to include additional values you’d like to add.
Once saved, the new values will be available for selection.
Note: If you need to remove a value from the range, this is only possible if no entries have been submitted with that value selected. Otherwise, removing values from the range isn’t allowed. Also, note that any added values will not impact previous form submissions.
How can I add a link to a question in my form?
While you cannot directly add a hyperlink to the question, you can add a link in the Help Text of a form question. Here is a GIF image to help👇
This lets respondents access external sites/docs directly from the form. Below is an image of how your users will see the link.
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