The Almabase site when handed over to you by the Implementation specialist will be on the "almabase-beta.com" domain. As you prep to roll out your first program Domain setup is an important step to get done.
Here’s how to go about it —
Step 1: Enter Domain Name
Go to Site settings > Domain settings
Enter the domain on which you want the site to be in the field “Domain name”
It cannot be a page within an existing domain, say for example - “alumni.almabase.org/alumniconnect” or “www.almabase.com/alumni”, these are not possible. Also, it cannot have special characters like *, -, _, #, etc.
Step 2: Get DNS settings instructions
Click on the button “Get DNS records”.
An email with the DNS settings to be added to your domain provider will be sent to your inbox. It would be similar to this 👇
Note: Share the instructions or forward the email to your IT team. They will know what changes to make. Loop in firstname.lastname@example.org, in case they have questions our team can help.
Step 3: Validate Domain settings
Once the settings are done, you can validate by clicking on the button “Validate Domain”.
If there are any issues with the set up the DNS won’t be validated and you will see an error message. Your IT team has to look into settings to see what the error could be. Here are some common errors that come up in the DNS setup.
Once validated successfully, the site will be moved to the mentioned domain within 24 hours and you will be notified through email.
Reach out to us in case you are facing any issues or have any questions at all.