The Almabase site, when handed over to you will be on the "almabase-beta.com" domain. As you prep to roll out your first program, Domain setup is an important step to get done.
Here’s how to go about it -
Step 1: Enter the Domain Name
Go to Settings > Site Settings > Domain Settings
Enter the domain on which you want the site to be in the field “Domain name” and Click on "Go to domain setting page"
Step 2: Get DNS settings instructions
Click on the button “Get DNS records”.
An email with the DNS settings to be added to your domain provider will be sent to your inbox. It would be similar to this 👇
Additionally you can also check the DNS settings on the same page with the status.
Step 3: Validate Domain settings
Once the settings are done and status is updated for all three records, you can validate by clicking “Validate Domain”.
If there are any issues with the setup, the DNS won’t be validated, and you will see an error message. Your IT team has to look into settings to see what the error could be. Here are some common errors that come up in the DNS setup.
Once validated successfully, the site will be moved to the mentioned domain within 24 hours and you will be notified through email.
Step 4: Internal DNS Settings [Optional]
If your institution is using internal or on-prem DNS servers, please add the DNS records mentioned under this step for you to be in these DNS settings as well.
Step 5: IP Whitelisting
Whitelist the following IPs to ensure that the emails are delivered to your internal/network's inboxes -
Email: 220.127.116.11, 18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206
Please feel free to reach out to us in case you are facing any issues or have any questions at all.