Overview
The Events Connector simplifies syncing guest data across events, ensuring that constituent profiles remain updated. Administrators can conveniently manage all updates from a centralized interface, reducing manual data entry and streamlining data management.
Key Features
Centralized Configuration: Easily manage connector settings globally, with flexibility for event-specific customization.
Predefined Sync Rules: Default rules ensure data consistency, allowing review before updating data.
Notifications for Data Review: Receive alerts about pending updates such as constituent changes, new emails, phone numbers, and more.
Guest Data Synced by Events Connector
The Events Connector supports syncing these default fields:
Name
Email
Phone number
Affiliation
Address (if enabled)
Additional fields added via Registration or Guest forms must be managed separately.
Step-by-Step Guide
Step 1: Access the Events Connector
Navigate to Tools > Events from the main menu.
Go to the Sync Configuration and Connectors tab.
Scroll down to the Setup event connectors section to view global settings.
You can also configure these settings at an individual event level under Connections.
Step 2: Understand the Connector Configuration
The connector focuses on five key fields: Name, Email, Phone, Affiliation, and Address.
Configuration involves:
Field Mapping: Align form fields with constituent profile fields (some mappings are fixed).
Sync Rules: Define how and when data should update profiles. The default setting is "Review before updating".
Step 3: Manage Pending Data Changes
Rules set to "Ignore" or "Automatically Update" are processed immediately.
For data requiring review, navigate to the Guest Dashboard and click on the notification Pending Constituent changes to access the data to be reviewed.
Step 4: Filter and Approve Data Changes
Filter updates by event to prioritize.
Select updates in bulk and click Approve Changes to apply them.
The interface allows reviewing multiple updates at once before submission.
Step 5: Customize at Event Level
Global settings apply to future events but can be overridden individually.
Customize event-specific configurations for unique requirements from the Connections tab in an event.
Benefits of Events Connector
Reduced Manual Effort: Automates guest data syncing.
Enhanced Workflow: A Centralized interface simplifies data management.
Flexible Settings: Global and event-specific customization options.
Efficient Data Management: Highlights pending changes for easy review and updating.
FAQs
1. How often does the Events Connector sync data?
Data syncs in real time upon admin approval. Data remains pending until manually approved.
2. Can I undo changes after approving them?
No, approved changes are permanent. Always review it carefully before approving.
3. What if multiple events update the same constituent data?
All updates are displayed, allowing admins to select which data to push and which to ignore.
4. Can sync rules differ between events?
Yes, global rules can be overridden at individual event levels.
5. Does it support historical data updates?
Yes. For past events, navigate to the event's "Connection" tab, set up the connectors, and click Process form data for all guests on the event. It will process all data according to your sync rules.