Almabase automatically sends a series of system-generated emails for all giving activity to ensure timely acknowledgment, admin alerts, and influencer engagement. These emails are triggered based on gift actions or scheduled system jobs and are categorized below for easy reference.
👥 Automated Emails Sent to Donors and Influencers
These emails are sent to donors and peer-to-peer influencers involved in giving campaigns.
Platform Email Name | Description Title | Description |
Giving: Thank you emails (to donor) | Thank You Email | Sent to donors immediately after a successful gift. Includes donation amount, supported funds, and a thank-you message. |
A new influencer has been added. | New Influencer Welcome Email | Sent to individuals once they submit the pre-payment form for a competitive giving campaign. Includes their unique sharing link and access to their gift tracking dashboard. |
A new gift has been influenced by you. | Influenced Gift Notification | Sent when a donation is made through an influencer’s unique link. Helps influencers track their impact in real time. |
🛠️ Automated Emails Sent to Admins
These emails are triggered by gift activity or scheduled system processes and are sent to site or page-level admins.
Platform Email Name | Description Title | Description |
GivingX: New Gift created (to admins) | New Gift Notification | Sent to admins whenever a new gift is successfully processed. Helps keep track of live activity. |
GivingX: Recurring Gifts Mapping Reminder | Recurring Gift Mapping Reminder | Sent weekly to remind admins about recurring gifts that have not been mapped to an external database (like RE). |
Giving: Reminder Email (to admin) | Giving Day Setup Reminder | A reminder sent in advance of a Giving Day to ensure the Giving Day page is fully set up and ready. |
❓FAQs
Q: Can I customize the Thank You email?
A: Yes, you can customize the thank you message, branding, and donor receipt from the Giving Page Settings > Other Settings.
Be careful not to modify or delete any merge tags (e.g., {{donor_name}}, {{gift_amount}}). These are placeholders that automatically pull in donor-specific data. Editing or removing them can cause the email to fail and prevent it from being sent successfully.
Q: Where can I find the automated emails sent for giving?
A: You can find these automated emails for giving at the following places:
Global templates for these emails can be found under "Settings" > "System Emails setup"
Giving-specific templates can be found under :
Giving Page > Settings > Other Settings > Edit Thank You Email
Q: Can I configure who receives admin notifications?
A: Admin notification emails can be set under Giving Page > Basic Settings > Send notifications to.
