What are system emails?
System emails are the automated emails sent from the platform automatically based on specific user actions like -
When someone signs up on the platform and awaits approval, the user will receive an "Awaiting approval" email and the admin will receive "Awaiting approval". <screenshot>
When someone registers for an event, the guest receives a registration confirmation email, and the admin receives a notification of the registration. <screenshot>
Here's a complete list of automated emails sent to users and a list of automated emails sent to admins, along with the details of when they are triggered. <links>
The email templates can be accessed from the admin panel. Head to Settings > System emails.
These email templates can be edited, but note that you should not alter the placeholder text within double braces {{ }} or dotted boxes, which are auto-filled by the system.
Note: If you do not see some system emails on your site, contact us through the Intercom Chat Bubble💬 to have them added.
How are system emails and bulk email campaigns different?
Unlike System emails, Bulk emails are drafted and sent to a group of your choice. They are not auto-triggered. Bulk emails can be customized and scheduled to be sent anytime. The admins have complete control
Please email us through the Intercom Chat Bubble💬 if you have any questions or concerns😄.