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Map Guest Profiles on Events and Giving in Bulk

Why Guests Aren’t Syncing to RE NXT (and How to Bulk Map)

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Written by Solutions Delivery Team
Updated today

Understanding Bulk Mapping

What is mapping?

Mapping is the process of linking guest or donor profiles in Almabase or to constituent records directly on Raiser’s Edge. Mapping ensures that information flows correctly from Almabase to Raiser’s Edge

For a sync to work, the mapped profile must have a System Record ID. Without this ID, Almabase cannot identify which record to update in Raiser’s Edge.

What is bulk mapping?

Bulk mapping is the ability to map multiple guest or donor profiles at once.

Instead of mapping each record individually, you can:

  • review suggested matches

  • select multiple records

  • map them together in one action

This helps you quickly resolve unmatched or duplicate records and keeps your sync running smoothly.

Why Bulk Mapping Is Important

Some records don’t auto-match when syncing to Raiser’s Edge. This can happen when:

  • a guest uses a different email

  • a nickname is used

  • duplicate profiles exist

  • the System Record ID is missing

  • information isn’t clear enough to confirm a match

  • New guests or donors whose profiles do not exist in both systems

If a record isn’t mapped to a profile with a System Record ID it will not sync to Raiser’s Edge.

Bulk mapping helps you:

  • resolve multiple records quickly

  • choose the correct profile when duplicates exist

  • create new profiles when needed

  • ensure successful syncing to Raiser’s Edge

How to Map Profiles in Bulk

Step 1: Opening the Guest Matching section

  1. Go to your event or giving guest dashboard

  2. Find the Guest Matching section

  3. You’ll see counts for:

    • records needing mapping

    • profiles to be created

  4. Click Review and Map

This opens the Bulk Guest Profile Mapping page.

Understanding the Mapping Screen

When you click Review and Map from the Guest Matching section, you’ll land on the Guest Profile Mapping page. This is where you review suggested matches and complete mapping in bulk.

Here’s how the screen is structured:

1. Filter records at the top

At the top of the page, you’ll see filtering options to help you review records quickly.

Show records with:

  • Matches → Guests who have suggested profile matches

  • No matches → Guests who don’t have any existing profile match yet

2. Mapping records with matches

For guests who have suggested matches:

  • Each guest appears on the left

  • Suggested profiles appear on the right

  • A confidence label (High/Medium/Low) shows how strong the match is

    All: Shows every suggested match, regardless of confidence level.
    Use this view if you want to review everything together or clear the entire mapping queue.

    High confidence: These are strong matches based on key identifiers like name, email, or phone.
    In most cases, these can be safely mapped in bulk after a quick review.

    Medium confidence: These are likely matches but not fully certain.
    There may be small differences (for example: nickname vs full name, different email, or partial data).
    You should review these before mapping.

    Low confidence: These are weak suggestions where the system isn’t very sure the profiles are the same.
    Careful review is recommended before mapping, as these may be different people or duplicate records that need cleanup.

Use these filters to review similar records together. For example, you can start with High confidence matches and map them quickly in bulk.

You can:

  1. Select multiple guests

  2. Review the suggested profiles

  3. Click Map guests to map them all at once

This allows you to resolve many mappings in a single action instead of mapping each one individually.

3. Viewing records with no matches

Switch to No matches to see guests who don’t have a matching profile yet.

These are typically:

  • new donors

  • new event registrants

  • guests not yet in your database

You’ll see:

  • a list of unmatched guests

  • a Select all guests option

  • a Create guest profiles button

You can select multiple guests and create their profiles in bulk. Once created, these profiles will be ready for syncing to Raiser’s Edge.

Use the search field in the Find unmatched guests section to locate a specific person quickly. This is helpful if you want to create or review one profile at a time within the bulk mapping screen.

How this screen helps

This page is designed to help you:

  • quickly map high-confidence matches

  • review uncertain matches

  • create new profiles when needed

  • complete mapping in bulk before syncing to Raiser’s Edge

Regularly reviewing this screen ensures your event and giving data syncs smoothly.

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