Understanding how event registrations on Almabase are pushed to RENXT can be made clear with an example.
A registration from an event shows a total amount of $129. This was divided as:
Ticket 1 - $10
Ticket 2 - $19
Library gift ticket - $100
A breakdown of the different ticket configuration
All payments (tickets and gifts) are pushed as one gift
Under the 'Payment' section, all the ticket components are added to one.
Adding it up to $129.
If the tickets and donations are associated with different funds, gifts split will be created.
Ticket payments and Gifts are pushed as separate gifts
Tickets fees and donations are added as two different gifts:
One for the total of both tickets.
Another for donation.
Each ticket payment and gifts are pushed as individual gifts
Each ticket fee and donation are added as separate gifts.
In the example, two tickets and a donation become three gifts to RENXT.
Only RSVP status for guests
Payment details are not sync to RENXT.
It only sends the RSVP status for the person who registered.
Only gifts (via gift tickets) are pushed
This ignores ticket fees.
Only the payments received as donations are sent to RENXT.
So, the $100 donation is sent, not the total $129.
Please write to us at help@almabase.com or through the Intercom Chat 💬 if you have any queries or concerns😄.