Once you have mapped the touchpoints for different modules in the data roadblock dashboard, you can see which of those do not have an External Database ID added to the record in the data roadblock dashboard.

Why add the Database ID to a record?

An external database ID is a unique ID associated with the record on your primary database like — Raiser's Edge NXT, Salesforce, Banner, etc.

Once that unique ID is added to the Almabase record, it bridges the two systems. This helps Almabase identify the user on the external database and enables you to move the data between the two systems quickly. In short, making the data flow between the two systems easier.

How to add the missing ID?

  • Go to the Missing IDs tab.

  • Hover on the mapped activity, and click on View Profile.

  • When you click on the Update profile button, you will see the section Database Integration add the record's unique ID to the field "System Record ID."

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Contact us at help@almabase.com or through the Intercom Chat 💬 for any queries on adding missing database IDs.

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