What Is 'Email Available Temporarily' in an Email Group?

What is "Email available temporarily"? When is an email marked as temporary? How to make it a non-temporary email address?

Sweta Kumari avatar
Written by Sweta Kumari
Updated over a week ago

You may have noticed a status called "Email available temporarily" for some of the emails on your database. In this help article, we'll dive deep into what does this status mean.

What is "Email available temporarily"?

When an email address shows their status as "Email available temporarily" it means that -

  • The email address is not added to the database or associated with any record on the platform yet.

  • The email address is available to only send communication via the email group to which it is added. You cannot use it to create any other email group.

  • You won't be able to track the engagement for the emails delivered to this address or any preferences of communication for it.

When will be an email marked as temporary?

  • New email addresses captured through Events, Forms, or Giving campaign are the ones that will be automatically marked as temporary.

  • An email address will be considered as a new address when it is are not present in the database or added to any record.

NOTE - You cannot manually mark an email address as temporary.

How to change the status of such email addresses?

  • Either create a new record with that email address or add it to an existing record. The status will be automatically updated.

For any queries or suggestions, reach out to us at help@almabase.com through the chat bubble 💬

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