When you mark an email address as Primary that email address will be used for sending all communication from the platform - Bulk emails or Automated ones.

Other non-primary email addresses can be used in case the primary address gets bounced. Edit the profile and mark any other address as primary.

Marking an email address as Primary

  • Only one email address can be marked as primary.

  • Every record must have a primary email address.
    Note: The only exception is when you don't have an email address for a record.

  • If there is only one email address in a profile then that is marked as primary by default.

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Reach out to us at help@almabase.com in case of any queries.

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