The Guest Communication feature allows you to streamline all outgoing email communications for your event. You can:
Craft custom reminders for your upcoming events;
Share meeting links just hours before the event;
Dispatch post-event surveys to checked-in guests.
To start, click the '+' icon at the bottom of the "Guest Communication" tab. This action will open the email editor panel on your screen's right side.
To use the same email for different groups, templates are a good choice. Click here for a guide on creating an email template.
When you click "Confirm Email," the email will go out at the set date and time.
Note: Select "Cancel Schedule" if you need to edit an already scheduled email.
View Planned Emails
This feature lets you see a rundown of emails related to the event. These could be sent, scheduled, or still drafts. Make edits as needed or add more emails.
Email Reports
After an email has been sent, you can access a detailed report showing metrics such as emails delivered, opened, and clicked.
Guest Reminder Email
Now you can customize the reminder emails sent to guests before the event. Within the "Guest Communication" section, you'll find the "Guest Reminders" option.
Enable the toggle next to each option to schedule when to send these reminders. Personalize the emails further by clicking the gear icon ⚙️. Here, you can tweak the subject line and content.
Note: Reminder emails go only to the primary guests registered for the main event. Guests registered for sub-events won't receive this email.
Please write to us using the Intercom Chat Bubble💬 if you have any queries or concerns😄.